Transfer It also will not be responsible for any lost income, customers, accounts, and/or contracts if defective garments are sent out to your final customer. Transfer It will not be responsible for errors with your order if notified after 72 hours of receiving the goods. We allow an industry standard 72 hour window from the time you receive the goods to notify us of any issues with the order. It is your responsibility as the customer to check over garments as you receive them. We try to check every garment as it comes off of the press, but there are times where some mistakes will make it out the door. This will not be considered a misprint and Transfer It will not reprint or refund these shirts If you request a print that is 2” down from the collar, we will use that as a guide and do our best to make sure that all shirts hit that target, but not all shirts will hit exactly at 2”, they may be off by as much as an inch in either direction. Any delays in the approval process longer than 24 hours after receipt of the mockup could result in production delays.Įven though Transfer It printers have over 10 years of experience, there is no way to effectively and efficiently measure a distance from the collar on each shirt as each garment is loaded onto the press by hand.
Any modifications requested after customer approval will result in production delays and could require additional expenses. Transfer It will not accept responsibility for corrections not implemented and/or requested after artwork approval. It is very important to look over every detail of the mockup, as this is how your garments will print. Artwork must be checked for spelling, color, sizes ordered, placement of the art and accuracy of artwork by the customer. If it is in your art file and on your approval, that is how we will print it.Īll artwork is to be approved via a digital mock-up through email. We do our best to catch these errors and point them out to you, but we may not catch them all. Threadbird is not responsible for any misspellings, errors, or issues in your art file.
Please see our file prep page for more details. Transfer It will not be responsible for poor quality printing due to poor artwork. Printing can only be as good as the artwork. The design should be sized to the size you would like it to print. All files must be 300 DPI or vector format.
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